Frequently Asked Questions

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Frequently Asked Questions

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How do I install Packergo on my Shopify store?

How do I create my Packergo account after installation?

I didn't receive my login credentials. What should I do?

How do I log in to Packergo?

How do I change my password?

How do orders sync from Shopify to Packergo?

Can I create manual orders in Packergo?

How do I edit an existing order?

What order statuses are available?

How do I use bulk actions for orders?

Can I filter orders by date range and other criteria?

How do I create a new SKU?

What are Product Bundles and how do I create them?

Can I convert a simple SKU into a bundle?

How do I edit or delete an existing SKU?

How do I bulk import SKUs into Packergo?

How do I bulk import orders?

What file formats are supported for imports?

Can I export my data from Packergo?

What analytics dashboards are available?

How do I track team member performance?

Can I see fulfillment progress for specific SKUs?

What user roles are available in Packergo?

How do I create a new team member account?

How do I remove a user's access?

How does Packergo protect my data?

What data does Packergo collect from my Shopify store?

Is Packergo compliant with Shopify's requirements?

How much does Packergo cost?

Is there a free trial available?

How do I upgrade or downgrade my plan?

What browsers and devices does Packergo support?

Does Packergo work with my existing barcode scanners?

How does the Shopify integration work?

What should I do if I encounter an error or bug?

Can I access Packergo on my mobile device?

How do I contact Packergo support?

Does Packergo work with multiple Shopify stores?

What happens to my data if I uninstall Packergo?

Can I customize Packergo for my specific warehouse workflow?

Where can I find documentation and tutorials?

Still have questions?

Documentation

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