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Frequently Asked Questions

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All Questions

How do I install Packergo on my Shopify store?

How do I create my Packergo account after installation?

I didn't receive my login credentials. What should I do?

How do I log in to Packergo?

How do I change my password?

How do orders sync from Shopify to Packergo?

Can I create manual orders in Packergo?

How do I edit an existing order?

What order statuses are available?

How do I use bulk actions for orders?

Can I filter orders by date range and other criteria?

How do I create a new SKU?

What are Product Bundles and how do I create them?

Can I convert a simple SKU into a bundle?

How do I edit or delete an existing SKU?

How do I bulk import SKUs into Packergo?

How do I bulk import orders?

What file formats are supported for imports?

Can I export my data from Packergo?

What analytics dashboards are available?

How do I track team member performance?

Can I see fulfillment progress for specific SKUs?

What user roles are available in Packergo?

How do I create a new team member account?

How do I remove a user's access?

How does Packergo protect my data?

What data does Packergo collect from my Shopify store?

Is Packergo compliant with Shopify's requirements?

How much does Packergo cost?

Is there a free trial available?

How do I upgrade or downgrade my plan?

What browsers and devices does Packergo support?

Does Packergo work with my existing barcode scanners?

How does the Shopify integration work?

What should I do if I encounter an error or bug?

Can I access Packergo on my mobile device?

How do I contact Packergo support?

Does Packergo work with multiple Shopify stores?

What happens to my data if I uninstall Packergo?

Can I customize Packergo for my specific warehouse workflow?

Where can I find documentation and tutorials?

What changed in the new unified design (v3.0)?

How do I share a link to a specific tutorial?

How do I switch between dark and light mode?

What barcode formats does the free generator support?

How does Standard plan usage billing work?

How long are my orders and demo bookings kept?

How do I search the documentation?

What time zone are demo booking times shown in?

How do warehouses work in Packergo?

How do I assign an order to a packing agent?

Why can't a packing agent see all orders?

Still have questions?

Documentation

Privacy Policy

YouTube Channel

Contact Support

Frequently Asked Questions

Categories

All Questions

How do I install Packergo on my Shopify store?

How do I create my Packergo account after installation?

I didn't receive my login credentials. What should I do?

How do I log in to Packergo?

How do I change my password?

How do orders sync from Shopify to Packergo?

Can I create manual orders in Packergo?

How do I edit an existing order?

What order statuses are available?

How do I use bulk actions for orders?

Can I filter orders by date range and other criteria?

How do I create a new SKU?

What are Product Bundles and how do I create them?

Can I convert a simple SKU into a bundle?

How do I edit or delete an existing SKU?

How do I bulk import SKUs into Packergo?

How do I bulk import orders?